Kanban System Design (KMP I)

Todd Little's picture
Sat, Mar 23, 2019 to Sun, Mar 24, 2019
Training Language:
Training type:
KMP Foundation I

This 2-day Foundations-level Kanban training class, certified by Lean Kanban University, is for managers, developers, and anyone wanting to learn the fundamentals of the Kanban Method. The class includes the use of a Kanban simulation as well as exercises to design an actual Kanban system.

Learning Outcomes

  • Learn to control Work in Progress, from push to pull
  • Benefit from visualizing work
  • Discover how to measure and manage workflow
  • Learn how to make policies explicit within Kanban
  • Find out how to manage change and collaborative improvement
  • Learn the steps needed to start and evolve an effective Kanban system for one or more teams

Participants will learn how to design a complete Kanban system and initiate change with Kanban. You will learn the key concepts of flow, pull, and collaborative improvement. This course utilizes interactive exercises organized in small groups, games, classroom teaching and discussion to engage participants and solidify practical learning.

Target Audience

Teams, managers, team leaders, coaches and consultants who wish to "get things done" with improved quality, speed, and predictability.

Outline/Structure of the Workshop

  • Understanding Kanban and the Kanban Method
  • Essential concepts and system elements
  • Kanban as a change management method
  • Service delivery principles
  • Change management principles and practices
  • Interactive Kanban simulation
  • Kanban Systems
    • Using WIP limits
    • Concept of Pull
    • Improving agility using commitment points
    • Option handling
    • On-demand replenishment and delivery
  • Measuring performance
    • System Lead Time
    • Customer Lead Time
    • Charting and using Lead Time data
    • Flow efficiency
    • Commitment points
  • IT operations case study
  • Kanban at Microsoft: From Worst to First in 9 months
  • Kanban system design
    • Systems Thinking Approach to Implementing Kanban (STATIK)
    • What is the problem you are trying to solve?
    • Analysis of customer sources and work item types
    • Demand vs capability
    • Identifying patterns of the work
    • Modeling activity workflows
    • Creating classes of service and cadences
  • Visual design techniques
    • Ticket design
    • Modeling concurrent activities
    • Handling specialization
    • Dependencies
    • Board design elements
  • Wrap Up