Kanban System Design - Kanban Management Professional - (KMP I)

About The Course

The Kanban Management Professional I [KMP I] (also known as Certified Kanban System Design) lays the foundations of the Lean Kanban method by teaching you the principles, practices and processes. This 2-days course is certified by the Lean Kanban University and has been put together by Lean Kanban experts and leaders including David J. Anderson and Mike Burrows. This course is taught by Shailesh Thakkar an Accredited Kanban Trainer (AKT) with over 12 years of experience coaching teams and managers. 

Are you finding the demands to your team overwhelming and the process chaotic? Are your customers saying your team takes too long to deliver or that they have no idea what your team is busy doing? Do you have a growing backlog with requests months to years old? Are people with critical skills not available when you need them? Do you feel like priorities are changing all the time? On top of your ever-growing delivery workload, are you able to develop the capabilities of your team?

This interactive two-day workshop shows how the Kanban Method helps individuals, teams, and programs to manage and improve the delivery of products or services to customers. You will learn the core concepts and will practice the design of a Kanban system via group exercises, practical examples, and engaging classroom type teaching. You will also learn how to use Kanban to reduce work delivery times, prioritize demand based on team capacity, reduce firefighting and minimize the negative effects of unplanned work. You will also see how within months of using Kanban systems, teams worldwide pulled themselves out of common sinkholes and significantly improved cycle times, quality, trust with customers and team morale.

Working in small teams, class attendees will learn the end-to-end process for analyzing and designing a Kanban system and how using this service-delivery approach can help unify teams and promote cross-functional collaboration. They will learn the basic concepts of flow, pull, and collaborative improvement. At the end of the training, participants will understand:

  • How to identify and address bottlenecks
  • How to work with shifting priorities
  • How to deal with interrupt work and multi-tasking



The course follows the official LKU Certified Kanban syllabus. During the two days you will have ample opportunities to discuss and experience the following topics:

Experience Kanban

  • Full simulation using the getKanban game

Definition of Kanban

  • Foundational Principles
  • Core Practices
  • The Kanban Lens
  • The Kanban Values

Understanding Kanban

  • Visualisation
  • Pull-Based Systems
  • Commitment in Kanban
  • Replenishment and Planning
  • Delivery of Products
  • Lead and End-to-End Cycle Times
  • Little’s Law
  • Cumulative Flow Diagrams
  • Flow Efficiency
  • Metrics in Kanban Systems

Implementing Kanban

  • STATIK - Systems Thinking Approach to Implementing Kanban
  • Understanding Sources of Variability
  • Identifying Opportunities to Improve
  • Analysing Demand and Capability
  • Modelling Workflow
  • Designing a Kanban System
  • Work Item Types
  • Classes of Service

Kanban Board Design

  • Designing Kanban Ticket
  • Examples of Visual Kanban Boards


Who Should Attend?

Kanban works across multiple functions of an organisation, from senior members of staff looking to adopt Lean Management to members of delivery teams willing to improve their working practices. Previous KMP1 attendees have been in roles such as:

  • Senior Managers
  • Program and Project Managers
  • Process Engineers
  • Product Managers, Product Owners and Business Analysts
  • Scrum Masters, Team Leads and Change Agents
  • Product & Software Developers & Testers
  • Agile Coaches & Practitioners (Scrum, XP, DSDM, SAFe, AgilePM, etc.)
  • Other roles such as HR and Finance professionals

After completion of training you will learn how to:

  • Guide a team in their adoption of Kanban
  • Help teams to identify and resolve obstacles in the way
  • Take measurements and create meaningful metrics that help the team
  • Evolve process and practice as per team’s requirement
  • Support the team in day-to-day operation
  • Connect with the Kanban community to share practical experiences new ideas

What attendees would receive

  • Lean-Kanban University (LKU) certificate of course completion
  • Hard copy of the presentation slides
  • Electronic copy of the book “Kanban – Successful Evolutionary Change for Your Technology Business” by David J. Anderson
  • Membership of the Lean-Kanban University (LKU) and access to the members’ only sections of the LKU website


Professional Development Units (PDUs) and Scrum Education Units (SEUs)

Attendees would be eligible to apply for 15 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP, PgMP, PfMP, and PMI-ACP certifications.

Attendees will be eligible to apply for SEUs under Category C, toward earning or renewing their CSP certification through Scrum Alliance.