This is a 2-day hands on workshop which covers how Lean Kanban helps teams, leaders and managers deliver more effectively. This course guides you through the fundamentals of Lean Kanban thinking and how you can apply Lean Kanban method in your organisation to understand your demand and visualise your workflow, bottlenecks and queues and how to continually evolve your system to significantly improve your service delivery. Quotes from previous attendees “I will now rollout the Kanban principles across the organisation.” “Can this improve our current process – the answer is yes!” “Excellent workshop, interactive and hands-on.” Overview You will learn techniques to help you create better reliability and predictability and be able to: Take an active role in your team’s adoption of Kanban Understand the day-to-day operation and maintenance of kanban systems Understand key concepts such as pull & commitment Effectively communicate and take an active role in resolving issues affecting flow of work Understand what measures are used for, which ones to use to understand how the team is working Understand your team’s capability (sources & types of demand, failure & value demand, completion time and rate for each demand type & source) The course covers Lean Kanban principles Map your current system Type of work, frequency, variable size Identify your classes of service and demand Measure your current system capability Impact of work in process Transitioning to a pull based system Managing Flow Cadence - deployment, testing, release Using measures to gain insight Evolutionary change Building a daily improvement cadence On successful completion you will be able to Understand your demand sources and types Measure your system's capability in meeting your purpose Measure the impact of failure demand Visualise your current system Define explicit policies Identify areas for improvement Audience This course is suitable for professionals across all industries who want to improve service delivery and deliver more often with higher quality. This course is relevant to everyone involved in services delivery and management. Including Managers Delivery Managers Project Managers Product Managers Product Designers Software Product Developers Delivery team members (Test specialist, Business Analysts, Administrators) Lean Kanban University This course has been accredited by the Lean Kanban University (LKU). On successful completion, students taking an LKU accredited course will receive certificate of completion, membership of Lean Kanban University (LKU) Listing in the LKU Member Directory. Please visit LKU to find out more about LKU and benefits of membership.